CGI works across the entire value chain of a utility, from production/generation and transmission and distribution operators to utility suppliers and central market operators.
We focus on the end-to-end needs of our clients, as they move to more customer-centric business models and seek to achieve operational excellence in the digital age.
Voice of Our Clients: What Energy & utilities leaders are acting on now
Insights from 160 client conversations reveal top priorities shaping the industry
Digitally reengineering is accelerating
63%cite technology and digital acceleration as high impactEnergy and utilities leaders are modernizing operations and strengthening data foundations to scale trusted AI and improve resilience.
AI value measurement is advancing
46%quantify AI implementation resultsLeaders are moving from experimentation to ROI discipline as AI scales across operational and customer-facing processes.
Legacy complexity slows modernization
47%say legacy systems are a significant challengeLegacy infrastructure, platform lock-in and fragmented IT/OT environments continue to constrain modernization, agility and operational performance.
Working with a major infrastructure owner to reduce supply chain carbon emissions
Energy & Utilities
A major North American utility is embarking on an ambitious plan to decarbonize its supply chain, aiming to lead by example and inspire its ecosystem to reduce carbon emissions.


