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Our full-service offerings for the retail and consumer services industries is underpinned by a large portfolio of CGI-developed solutions. These software applications, reusable frameworks and delivery methods represent years of investment in capturing our industry and technology expertise. Read more about our solutions.
Voice of Our Clients: What retail, consumer and services leaders are acting on now
Insights from 209 client conversations reveal top priorities shaping the industry
Accelerating growth through expansion and modernization
#1Business growth has emerged as the top business priorityRetail, consumer and services organizations are operating with a pragmatic mindset focused on measurable business outcomes.
Embedding AI in core operations
78%of organizations say AI is a strategic focusAdoption of AI remains uneven as retail, consumer and services organizations balance investment priorities, operational readiness and implementation complexity.
Modernizing core retail platforms
68%cite modernization, cloud and legacy reduction as IT prioritiesOrganizations prioritize core application modernization programs to improve scalability, operational efficiency and long-term resilience.
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